“Can I Give You Some Feedback?”
Every speaker I know dreads this question because it is usually followed by some comment about how your speech or presentation fell short of that person's expectations -- how your [...]
How to Get Comfortable with Discomfort
Are you more comfortable with Word, or Excel? Do you find yourself more excited about creating spreadsheets, or writing stories? We all have a comfort zone when it comes to [...]
Can a story help you communicate your reasons, intentions and actions more clearly? Yes!
Let me explain . . . What I mean is . . . Here's an example . . . These are often the openings we use to launch into a [...]
How to have a courageous conversation
We all have to have them, from time to time -- those courageous conversations -- the sit down with someone because there has been a conflict, or you need to [...]
Clean Up and Clear Out Your Language for Greater Credibility
I know we've all said things we question later. For me, I usually think, "I can't believe I said that!" Even if we don't catch it in the moment, we [...]